AWACSMortgage compliance intelligence from Flightline

FHLB Chicago MPF · Program Announcement MPF Announcement 2026-63 · Published

Master Servicer File Transfer Platform Transition

Participating financial institutions must now utilize TrustConnect instead of ServicerConnect for MPF Program file transfers with Computershare. User login credentials remain the same, but institutions should update any existing internal documentation and saved links.

Action requiredEffective Sep 25, 2026All checks passedRead the announcement ↗ (opens in a new tab)

Loan impact

Summarized from the announcement · verified

Applies to: Participating financial institutions exchanging MPF Program files with the Master Servicer.

Addressed to
MPF participating financial institutions (PFIs)From the publisher, not quoted from the text
Investor
MpfFrom the publisher, not quoted from the text
Affected area
Data
Affected documents
Master Servicer file exchange transmissions
Effective
Sep 25, 2026
Applicability confidence
Verified: every row taken from the source text is supported by it; rows marked "from the publisher" are not quoted

Summary by AWACS. FHLB Chicago MPF's guide is proprietary, so AWACS does not reproduce its text. Read the official announcement ↗ (opens in a new tab)

What changed

Summarized from the announcement
RequirementPreviouslyNow
Platform mandate for Master Servicer file transfersChangedRequiredPreviously: ServicerConnect platform was utilized for data exchanges.TrustConnect must be used for uploading and downloading files.

What to do

AWACS interpretation · not source language

What to review: Review the mandatory transition from ServicerConnect to TrustConnect for MPF Program file transfers effective September 25, 2026.

Servicing

Use TrustConnect instead of ServicerConnect for all MPF Program file uploads and downloads effective September 25, 2026.

Secondary

Ensure all MPF Program file exchanges with the Master Servicer are conducted through TrustConnect effective September 25, 2026.

IT

Update saved links, platform access points, and internal documentation to support the transition to TrustConnect effective September 25, 2026.

QC implications

  • Confirm that Master Servicer file uploads and downloads are routed through TrustConnect rather than ServicerConnect.

Source and record

Version 1 · archived

Checks

  • Source verified: Passed

    The document ID, link and publication date match the official source.

  • Quotes match the source: Passed

    Every quoted passage appears word for word in the official document.

  • Requirements backed by the source: Passed

    Anything marked required is backed by the requirement language and dates in the source.

  • In scope: Passed

    The document is about residential mortgage lending.

  • Format and labels: Passed

    The record follows the AWACS format and uses its standard labels.