FHLB Chicago MPF · Program Announcement MPF Announcement 2026-56 · Published

Master Servicer Secure File Transfer System Migration to TrustConnect

Computershare is migrating its secure file transfer portal from ServicerConnect to TrustConnect on September 25. Participating lenders must utilize the new platform for file exchanges, while existing login credentials will remain active.

Action requiredNo effective date statedChecks passed· adjusted automaticallyRead the announcement ↗ (opens in a new tab)

Loan impact

Summarized from the announcement · verified

Applies to: All participating financial institutions servicing or transmitting files for MPF Program loans.

Addressed to
MPF participating financial institutions (PFIs)From the publisher, not quoted from the text
Investor
MpfFrom the publisher, not quoted from the text
Affected areas
Data; Transfer
Applicability confidence
Verified: every row taken from the source text is supported by it; rows marked "from the publisher" are not quoted

Summary by AWACS. FHLB Chicago MPF's guide is proprietary, so AWACS does not reproduce its text. Read the official announcement ↗ (opens in a new tab)

What changed

Summarized from the announcement
RequirementPreviouslyNow
Master servicer secure file transfer portalChangedRequiredPreviously: Lenders exchanged files using the ServicerConnect portal.Lenders must transmit and retrieve program files through TrustConnect.

What to do

AWACS interpretation · not source language

What to review: Review internal workflows and system configurations to transition all secure file exchanges to TrustConnect.

Servicing

Transmit and retrieve all program files through the new TrustConnect portal instead of ServicerConnect.

IT

Update system endpoints and workflows to support secure file exchanges via TrustConnect.

QC implications

  • Verify that file transmissions and retrievals are successfully executing through the TrustConnect platform.

Source and record

Version 1 · archived

Checks

  • Source verified: Passed

    The document ID, link and publication date match the official source.

  • Quotes match the source: Passed

    Every quoted passage appears word for word in the official document.

  • Requirements backed by the source: Passed, adjusted automatically

    Anything marked required is backed by the requirement language and dates in the source.

    • A detail the source does not support was removed or adjusted
  • In scope: Passed

    The document is about residential mortgage lending.

  • Format and labels: Passed

    The record follows the AWACS format and uses its standard labels.